HabitHouse
Legal

Terms of Use

These Terms of Use ("Terms") govern your use of the HabitHouse app and the habithouse.app website. Please read them. Our Privacy Policy explains how we handle your data.

Last updated: October 29, 2026

Agreement to these Terms

By downloading, accessing, or using HabitHouse, you agree to these Terms. If you don't agree, please don't use HabitHouse. If you're using HabitHouse on behalf of someone else, you confirm you're authorized to accept these Terms for them.

Who we are

HabitHouse is a service of Better Human Labs LLC ("we," "us," or "our"). You can reach us at hey@habithouse.app, or by mail at:

Better Human Labs LLC
69 Lincoln Blvd Ste A #222
Lincoln, CA 95648
United States

What HabitHouse is

HabitHouse is a habit-building app. The habits you keep earn coins, an in-app currency that you spend on houses, the themed rooms inside them, and the objects that fill them. Two AI coaches, Brock and Luna, help you set up habits and keep you honest over text chat. You can add friends and share the wins you choose with them. Features may change, launch, or be removed as we develop the product.

Who can use it

You must be at least 13 years old to use HabitHouse, and you confirm this when you create an account. If you are under the age of majority where you live, you may only use HabitHouse with the involvement of a parent or guardian who agrees to these Terms. In some countries the minimum age for consenting to online services is higher than 13, and you must meet whatever age your country sets.

Companion chatbots may not be suitable for some minors. The coaches hold open-ended conversations, and a younger user may not always keep in mind that they're talking to software. Parents and guardians should look at the app with their teenager before they use the coach.

Your account

You need an account to use HabitHouse. You create one by signing in with Apple, with Google, or with your email address, in which case we email you a 6-digit code each time you sign in; there are no passwords. Keep one account per person, and choose a username and display name that do not impersonate anyone else. You're responsible for the activity under your account and for keeping your Apple, Google, or email account, whichever you sign in with, secure. Let us know at hey@habithouse.app if you believe your account has been used without your permission.

Early access. If you join early access, you use test versions of HabitHouse through TestFlight, Apple's app for trying apps early, before HabitHouse is on the App Store. Test versions can have bugs, each one stops working after 90 days, and Apple's own terms apply to TestFlight. These Terms apply to HabitHouse in TestFlight too. Purchases in a test version are Apple test purchases: you are not charged, and anything they unlock can end when the test purchase lapses.

Your coach is an AI, not a person

Brock and Luna are artificial intelligence. They are not real people, and no human is reading or answering your conversations. They are fictional characters with written personalities. Their chat replies, the texts they send you on their own, and the short line they show before a Workout or Timer session are generated by an AI model; a few short lines, such as the spoken hello when you open the chat and the messages the app shows when something goes wrong, are written ahead of time by our team, and the posts your coach makes in your Feed are put together from those lines and your own numbers, not by AI. They will stay in character while you talk to them, but if you ever ask directly whether you are speaking with a real person, you will be told plainly that you are not. While the chat is open, a line under the message box says that your coach is AI, not a person, and can make mistakes, and after about 3 hours of continuous chatting the app reminds you again and suggests a break. Our AI and safety page explains how this works.

Coach conversations are kept for 30 days and then deleted; your coach keeps a short memory of what matters to you, as described in our Privacy Policy. To keep conversations safe, every message you send and every coach reply is checked automatically by an outside safety service. A reply that fails the check is replaced, and a message that breaks our rules gets a notice instead of a coaching reply. Messages about self-harm are never blocked; they bring up ways to reach a real person.

When your coach looks something up online, the results are shown only to you, for your own use. Don't copy, resell or share them in bulk, or use them to build another product or dataset.

The AI coaches are not professional advice

Your coach offers general habit, motivation, and productivity support for informational purposes only. It is not a substitute for professional medical, mental-health, psychological, financial, legal, or other professional advice, and you should not rely on it for those decisions. AI responses can be inaccurate, incomplete, or not right for your situation. Use your own judgment. Any habit confirmation drawn from Apple Health is a convenience, not a medical measurement, and should never be used to make a health decision.

Using HabitHouse does not create a doctor-patient, therapist-client, or any other professional relationship. If you are experiencing a medical or mental-health emergency, contact a qualified professional or your local emergency services. If you are in crisis in the United States, you can call or text 988 (Suicide & Crisis Lifeline). Outside the US, contact your local crisis line or emergency number. Your coach is not a crisis service and must never be relied on as one. Our AI and safety page sets out what the app does when a conversation turns to self-harm or crisis.

Plans, subscriptions, and trials

HabitHouse has two plans: Free and HabitHouse Pro. Free costs nothing and does not expire. Pro is $9.99 per month or $79.99 per year in United States dollars; in other countries the price is set in your local currency by the App Store. The Pro subscription is the only thing we sell. There are no add-ons and no one-time purchases.

What Pro adds. Pro adds unlimited coaching chats for normal personal use (see Fair use below), tier 3 rooms (the tier 3 door upgrade, which gives a room a new look) and tier 3 props, both still bought with coins, and the gold PRO badge. The app's Plans page shows the current list. On Free, you can send 10 coach messages a day, shared by both coaches, with every coach tool, and the limit is shown in the app. Any tap that makes your coach reply uses one of them, except accepting an offer your coach makes. Crisis support, reporting, blocking, reading your own history and deleting your data never need Pro.

Fair use. Pro has no daily limit on coach chats for normal personal use. To keep the coach working well for everyone, there is a safety limit of about 50 messages in any 24 hours. If you reach it, your coach pauses and picks up again as the 24 hours roll on. A crisis message is never refused because of a limit. We may also stop automated or abusive use.

In-app currency. Using HabitHouse earns coins, an in-app currency that you spend on houses, rooms and objects inside HabitHouse. Coins are earned only in the app, for example by finishing a habit, posting it, adding a note, or inviting a friend who joins. Coins cannot be bought with money, have no cash value, and cannot be sold, exchanged for money, or transferred to another account. Coins and the things you buy with them are a license to use them inside HabitHouse, not property you own outside it. We may change how much is earned and what things cost; what you have already bought does not change. Tier 3 objects and tier 3 doors can be bought only while you have Pro, and you still pay for them in coins. Houses, rooms and objects you have opened or bought stay yours, whether or not you have Pro, for as long as you keep your account and we run HabitHouse. If we ever stop running HabitHouse, coins and items end with it and are not refunded in money.

Paying for Pro. The Pro subscription is sold and billed through the Apple App Store, and your Apple account is charged at confirmation of purchase. It renews automatically: unless you cancel at least 24 hours before the end of the current period, the subscription renews and your Apple account is charged for the next period. You can view, manage, or cancel it any time in your iPhone's Settings, then your name, then Subscriptions. Deleting your HabitHouse account does not cancel your subscription, because Apple bills it; cancel it there first. Prices and features may change; for an existing subscription, a price change takes effect no earlier than your next renewal and is subject to Apple's notice and consent process. Purchases are also subject to Apple's terms, and refunds are handled by Apple.

Trials. The yearly Pro plan may come with a 7-day free trial with everything Pro includes; the monthly plan has no free trial. The trial is an introductory offer sold through the Apple App Store: you start it from the Plans page, a Pro pop-up, or the free week screen a new account may see once at the end of setting up, and you confirm it with Apple, and Apple decides whether your Apple ID is eligible, generally allowing one introductory offer per Apple ID. When the trial ends, it becomes a paid Pro subscription and your Apple account is charged, unless you cancel at least 24 hours before the trial ends. You can cancel in your iPhone's Settings, then your name, then Subscriptions. If you cancel, you keep Pro until the end of the trial or the period you paid for, and then your account moves to the Free plan.

When Pro ends. If your trial or subscription ends, nothing you made is deleted. Your habits stay active, your houses, rooms and objects stay yours, including tier 3 objects and doors you bought while you had Pro, and they stay on show in your rooms. You need Pro again only to buy new tier 3 items. Your coach stays available with the Free plan's daily message limit. Features that need Pro, such as the gold PRO badge, pause until you subscribe again. Reporting, blocking, deleting your account, and reading your own history never require a subscription.

Your content

You keep ownership of the content you create in HabitHouse: your habits, logs, notes, messages, photos, and posts. You grant us a limited license to store, process, and display that content in order to operate, provide, secure, and improve HabitHouse for you. That includes sending the messages you write to your coach to the AI provider that generates coach replies, having an outside safety service check the text of coach messages, coach replies and comments, generating coach memory and summaries from your conversations, showing your posts to the people who can see them, showing your likes and comments to the people who can see the post they are on, showing your name and profile picture to the people in a party you join and on the party posts you are tagged in, showing your display name in the preview of a link someone shares to one of your posts, all as described in our Privacy Policy. You're responsible for your content and confirm you have the right to share anything you upload, including the consent of anyone who appears in a photo.

Sharing with friends

Sharing in HabitHouse is mostly between friends. A friendship exists only when both people accept it. Nothing you post is public and there are no followers. Your posts are seen by your friends, and a party post also by the people tagged in it and the friends of anyone who adds it to their profile. Anyone with your profile link, or your exact username while Find me by username is on, can see your name, username, profile picture and friend count, so they know who they are adding. You choose who can visit your house: only you, your friends, or anyone who has your username or your profile link. New accounts start with friends, and you can change it at any time in Privacy settings. A visitor sees your house and the objects in it, never your habits, logs, or notes.

You can post a habit only right after you finish it, as a photo or as a habit card with no photo. A post shows the habit and its result, the day, and your name, plus the photo if it has one. Your friends can like it, comment on it, and share a link to it. A link opens the post only for people who are allowed to see it. When you like or comment on a post, everyone who can see that post can see your like or comment. On a post from HabitHouse itself, everyone who sees the post sees your comment, and your like counts in the total, with your name shown only to your friends. Every comment is checked by an automated safety filter before anyone sees it, and a comment that fails the check is not posted. Anyone with a party's QR code can join it, even if they are not the host's friend, and everyone in a party sees each other's names and profile pictures and the host's timer or workout. After a party, the host's post tags everyone who was in it by default, and the host chooses who is tagged and can change the tags later. If you are tagged, everyone who can see the post sees you on it, including people who are not your friends, and you can remove yourself or add the post to your profile, which shows it to your friends too.

You can turn comments or sharing off on any post of yours, delete your own comments and any comment on your own posts, make any post you shared private again, hide any post, block any person, and report any post, comment or person from inside the app.

When you delete a post, we take it down for everyone and delete its photo, its likes and its comments; to keep a photo for yourself, make the post private instead. Undoing a habit you posted deletes that post too. When you block a person, they can no longer see your posts or comments. We cannot remove a copy that someone has already saved or screenshotted.

Community rules

Because other people see what you share, everyone follows the same rules. When you post, comment, like, join a party, or set up your profile, you agree not to share or do any of the following:

  • photos you do not have the right to share, or photos of other people without their consent;
  • nudity or sexual content, and any sexual content involving a minor;
  • content that harasses, threatens, bullies, or demeans a person or a group;
  • hateful content, or content that promotes violence, self-harm, eating disorders, or illegal activity;
  • spam, scams, or advertising;
  • a username, display name, or avatar that impersonates someone else or is used to deceive;
  • joining a party to bother the people in it, or sharing a party's code where strangers will find it;
  • a way around a block, or repeated requests to someone who has declined you.

The same rules are set out on their own page, the Community Guidelines, so they can be read and linked to on their own. If the two ever differ, this section governs.

We review reports, and we may remove content, restrict features, or suspend or end an account that breaks these rules or these Terms, with or without notice depending on how serious it is. If we take an action on your account or content that you think is a mistake, email hey@habithouse.app with the subject line "Appeal" and we will look at it again. To review a report we may keep a copy of the reported content for a limited time, as described in our Privacy Policy.

Acceptable use

When using HabitHouse, you agree not to:

  • break the law or infringe anyone's rights;
  • upload content that is illegal, harmful, abusive, or violates someone else's privacy or intellectual property;
  • try to access another user's account or data, or collect information about other users;
  • reverse-engineer, scrape, overload, or interfere with the app, website, or our systems;
  • try to use the coaches to get another person's information or the coaches' instructions, including by hiding instructions in a message, a photo or a habit name;
  • use automated tools to create accounts, send friend requests, post, or comment; or
  • misuse the AI coaches or attempt to use them to produce harmful or unlawful output.

Content in HabitHouse is either private to you or visible only to people inside the app, such as your friends or the people who can see a post. It is never public. Even so, we respect copyright and will act on valid complaints.

If you believe material in HabitHouse infringes your copyright, send a notice to our designated agent at hey@habithouse.app with the subject line "DMCA Notice," including: your physical or electronic signature; identification of the copyrighted work you say is infringed; identification of the material and enough detail for us to locate it; your address, telephone number, and email; a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act for the owner. We will remove or disable material we determine to be infringing, and we may terminate the accounts of repeat infringers. If your material was removed and you believe that was a mistake, you may send a counter-notice to the same address.

Our intellectual property

HabitHouse, including the app, the website, the HabitHouse name and brand, the coach characters (Brock and Luna), the room and object artwork, and all related content other than your own content, is owned by Better Human Labs LLC and protected by intellectual-property laws. We grant you a limited, personal, non-transferable, revocable license to use HabitHouse for your own personal use. You may not copy, modify, distribute, sell, or create derivative works from HabitHouse without our permission.

Third-party services

HabitHouse relies on third-party services (including Apple and the service providers listed in our Privacy Policy). Your use of those services may also be governed by their own terms, and we are not responsible for third-party services.

Apple-specific terms

These Terms are an agreement between you and Better Human Labs LLC, not with Apple Inc. ("Apple"), and Apple is not responsible for HabitHouse or its content. Apple has no obligation to provide any maintenance or support for HabitHouse. Apple is not responsible for addressing any claims by you or a third party relating to HabitHouse, including product-liability claims, claims that HabitHouse fails to conform to any legal or regulatory requirement, consumer-protection claims, or claims that HabitHouse infringes a third party's intellectual-property rights. You represent that you are not located in a country subject to a U.S. Government embargo or that has been designated a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

Termination

You can stop using HabitHouse at any time and delete your account from the app: open Profile, tap the gear to open Settings, tap your name at the top to open Account, and choose Delete account. Deleting your account does not cancel a Pro subscription, because Apple bills it; cancel it in your iPhone's Settings first. We may suspend or end your access if you violate these Terms or if we need to for legal, security, or operational reasons. Sections that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

Disclaimers

HabitHouse is provided "as is" and "as available," without warranties of any kind, whether express or implied. We don't guarantee that HabitHouse will be uninterrupted, error-free, or secure, or that using it will produce any particular result or outcome.

Limitation of liability

To the maximum extent permitted by law, Better Human Labs LLC and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, arising out of or related to your use of HabitHouse. To the extent liability cannot be excluded, our total liability to you is limited to the greater of the amount you paid us in the twelve months before the claim or US $50.

Indemnification

You agree to indemnify and hold harmless Better Human Labs LLC from claims, damages, and reasonable expenses (including legal fees) arising from your content, your violation of these Terms, or your violation of any law or the rights of a third party in connection with your use of HabitHouse.

Email from us

We send the emails your account needs, such as your sign-in codes. If you joined our waitlist, we also email you once to confirm it and again when HabitHouse is on the App Store. Every marketing email includes a one-click unsubscribe link, and you can opt out at any time.

Changes to these Terms

We may update these Terms from time to time. When we do, we'll revise the "Last updated" date above, and significant changes may also be communicated in the app or by email. Your continued use of HabitHouse after a change means you accept the updated Terms.

Let's try to sort it out first

If you have a problem with HabitHouse, email hey@habithouse.app and describe it. Most things get fixed this way. Before either of us starts a formal proceeding, we each agree to give the other written notice of the dispute and 60 days to resolve it informally. This step is a real condition, not a formality, and either of us can ask a court or arbitrator to enforce it.

Arbitration and class-action waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury hear your case. It applies to you if you live in the United States.

Binding arbitration. If we can't resolve a dispute informally, you and Better Human Labs LLC agree that any dispute, claim, or controversy arising out of or relating to HabitHouse or these Terms will be settled by binding individual arbitration, rather than in court. This is governed by the Federal Arbitration Act. Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, by a single arbitrator. The arbitrator decides the dispute and the award may be entered as a judgment in any court with jurisdiction. Arbitration is less formal than a lawsuit: there is no judge or jury, discovery is more limited, and review of the award is very limited.

Where and how. You may choose to have the arbitration conducted by telephone, by videoconference, based on written submissions only, or in person in the county where you live. We will not seek to make you travel.

Costs. The AAA Consumer Arbitration Rules govern the fees. Where those rules require you to pay a filing fee, we will pay it for you for any claim under $10,000 unless the arbitrator finds your claim frivolous. Each side otherwise bears its own attorneys' fees unless a law or the arbitrator says otherwise.

Class-action waiver. You and we agree that each of us may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, coordinated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party's individual claim. You and we also waive any right to a jury trial.

What is not covered. Either of us may bring an individual claim in small-claims court if it qualifies, and either of us may seek injunctive or equitable relief in court to stop infringement or misuse of intellectual property. Nothing here prevents you from reporting a concern to a government agency, and claims that cannot lawfully be arbitrated or waived are excluded.

How to opt out. You can decline arbitration and the class-action waiver with no effect on the rest of these Terms. Email hey@habithouse.app with the subject line "Arbitration Opt-Out" and include your name and the email or account you use, within 30 days of first accepting these Terms (or within 30 days of the date we publish a change to this section). If you opt out, disputes go to the courts identified below. Opting out will never affect your access to HabitHouse or how we treat you.

Severability. If the class-action waiver above is found unenforceable as to a particular claim or a particular request for relief, that claim or request is severed and must proceed in court, while every other claim proceeds in arbitration. If the whole arbitration agreement is found unenforceable, the rest of these Terms still apply.

If you are outside the United States. This section does not apply to you if the law where you live does not permit it. Consumers in the European Economic Area and the United Kingdom keep their rights to bring proceedings in their local courts and to use their national alternative dispute resolution and consumer-protection schemes, and nothing in these Terms takes away a right your local consumer law gives you that cannot be waived.

Governing law and where disputes go

Better Human Labs LLC is organized in the State of California, and these Terms are governed by California law, without regard to its conflict-of-laws rules. For any dispute not subject to arbitration, whether because you opted out, because it falls in a carve-out, or because arbitration is found not to apply, you and we agree to the exclusive jurisdiction of the state and federal courts located in California, and each of us consents to personal jurisdiction there. Nothing in this section limits your right to bring a qualifying claim in your own local small-claims court.

If you are a consumer, this does not deprive you of the protection of the mandatory consumer law of the place where you live. In particular, if you are a consumer in the European Economic Area or the United Kingdom, you keep the protection of your national law and your right to bring proceedings in your local courts, and if you are a California consumer, nothing here waives any right you have under California consumer-protection law that cannot be waived.

General

These Terms (together with our Privacy Policy) are the entire agreement between you and us about HabitHouse. If any part of these Terms is found unenforceable, the rest remains in effect. Our not enforcing a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

Contact

Questions about these Terms? Email us at hey@habithouse.app.