Help

Questions

Straight answers about how HabitHouse works. If yours is not here, write to us.

Are Brock and Luna real people?

No. They are AI characters with written personalities. Ask either one directly whether it is a person and it will tell you the truth. There is no human reading or answering your conversations. Read how they work and where the lines are.

What do the coaches actually do?

They text you about the habits you choose to share with them, and only those, and they answer when you message them. When you ask, they can set up a habit or move its schedule, add an event to your calendar, or add an item to Reminders. A habit change comes with a receipt you can undo, and calendar events and reminders wait for you to confirm. Each habit can also have coach notes, short notes your coach keeps about what works for you. You can read them, and stop your coach from updating them.

Do I have to type to talk to them?

No. You can dictate. Your phone turns your speech into text on the device, and only the text goes to the coach when you send it.

What happens when I miss a day?

Nothing breaks. You can mark a day as Skipped, which doesn't count against you, or just leave it. HabitHouse looks at how consistent you are over the last four weeks, so one missed day never wipes out the good ones.

How do rooms and props work?

Your first habit opens the door that fits it, for free: a run opens the Fitness room. After that, every habit you finish earns coins, and you spend them in the shop on more doors and on props for the rooms you have. A new prop arrives in a box in its room, and you keep going until the house is full of things you earned. You can also upgrade a room's door to tier 2 for 2,000 coins, or to tier 3 for 3,000 coins with Pro, to give the room a new look and open that tier's props.

What can my friends see?

The posts you share, who else you are friends with, and your house, if you let them visit. You can post a habit right after you finish it, as a photo or as a habit card, and a post shows the habit it was for, the day and your name. When you like or comment on a post, anyone who can see that post sees it. Your habit list, your logs, your notes and your coach chats are never shared. There is no public feed and nobody can follow you. People who are not your friends yet can see your name, username, profile picture and friend count, so they know who they are adding, plus a few colour tiles where your posts would be, never the photos.

Who can visit my house?

You choose: only you, your friends, or anyone with your username or profile link. New accounts start with friends. Visitors see your rooms and the things in them, never your habits or how you are doing.

How do I add friends?

Friends are mutual. Find someone by their exact username, or share your profile link or QR code, and the friendship starts when they accept. You can also add friends of friends from a friend's list.

Can I use HabitHouse without the coaches or the friends part?

Yes. The habits and the house work on their own. The coaches only see habits you share with them, and friends only see what you post.

What is free and what is Pro?

Free is the whole app: unlimited habits, every room, the props your habits earn, reminders, notes, coach notes and everything with friends. Your coach is there too, with a daily limit on chats.

Pro gives you unlimited chats with your coach, for normal personal use, the exclusive tier 3 doors and props, and the gold PRO badge. It's $9.99 a month or $79.99 a year. Same coach on both plans, and crisis help is never behind Pro. Our Terms explain the fair-use limit.

If your Apple ID is eligible, you can try the yearly plan free for 7 days, from the Plans page in the app. The monthly plan has no free trial. The trial becomes a paid subscription unless you cancel at least 24 hours before it ends.

What happens when the trial ends?

The 7-day free trial is an App Store trial on the yearly plan, so when it ends your Pro subscription starts and Apple charges you $79.99 for the year, unless you cancel at least 24 hours before it ends. If your notifications are on, HabitHouse reminds you two days before. If you cancel, you keep Pro until the trial ends, and then you move to Free. Nothing you built goes away: your habits stay active, your history, rooms, props, posts and coach chats all stay, and your coach keeps texting, with a daily limit on chats.

How do I manage or cancel a subscription?

Pro is billed through Apple. Open Settings on your iPhone, tap your name, then tap Subscriptions. Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com. Deleting your HabitHouse account does not cancel your subscription, so cancel it there first.

How do I delete my account?

In the app, open Profile, tap the gear to open Settings, tap your name at the top, and choose Delete account. You can also email hey@habithouse.app. Deleting your account removes your habits, history, rooms, posts, coach conversations, coach memory and everything else tied to your account. If you have Pro, cancel it with Apple first.

Where is HabitHouse available?

HabitHouse is built for iPhone, and Android comes later. See it on the App Store. You need to be 13 or older to use it.